Note: Service from the Start is only available within 30 days of original new hardware purchase!
Bronze - Service from the Start - Coverage
- 3-day turnaround time
- Reliable turnaround time at a fixed cost
- Covers normal wear and use
- Includes all materials, parts and labor
- 3-year service coverage
- Multi-year discount
- Telephone support with defined response time
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Service From the Start Benefits |
Seamless service coverage at a known, one-time cost |
Defined response time and escalation path for telephone support |
Three-day turnaround time after receipt at the Service Center or expedited repair program |
Coverage for normal wear and tear |
All materials, parts and labor |
Expert repair of your product to original manufacturing specifications, by the manufacturer |
Testing with the same methods used in the manufacturing of the product |
Defined engineering changes & updates applied |
State-of-the-art technology for complete diagnosis |
Web access to MySymbolCare™, your single point of access to information about your Symbol service |