JanamCare Premium 3 Year Service Plan for the XP Series

JanamCare Premium 3 Year Service Plan for the XP Series
    Code: JC-PR3-XP00
    Price: $244.00
    Quantity in Basket: None

    Janam is committed to customer satisfaction and offers flexible, convenient service plans that are carefully structured to meet the diverse needs of our customers. For enterprises that require comprehensive coverage, fastest possible turnaround time and services such as same-day software application reloading, Janam offers 2-year and 3-year JanamCare premium service plans.

    Janam Service Plans Offer:

    Expert Product Repair
    Janam’s expert technical team has extensive experience repairing rugged mobile computers and will diagnose and resolve problems quickly and professionally. Products are restored to factory specifications via:

    • Repairs, alignments, adjustments, and restorations
    • Product and technology updates

    Flexible Options
    JanamCare™ was developed to provide flexible service options that meet the unique needs of our customers. The options include:

    • Comprehensive coverage ― as long as the unit hasn’t been submerged or crushed, everything is covered, no questions asked
    • Application software reloading ― units arrive back to the customer ready to redeploy immediately
    • Spare in the air ― a replacement unit is shipped as soon as return authorization is granted (Requires Premium Plus Plan

    Two-Day In-House Turnaround Time
    JanamCare provides standard repair with industry-leading two (2) business day turnaround time. Repaired units are returned via ground shipment by Janam, or customers may opt to purchase faster delivery.

    Live Telephone Support
    Janam’s service depot technicians often catch and fix an issue during the initial phone call, before the unit is returned. Janam’s live telephone support is available Monday through Friday from 8am to 5pm EST* to provide:

    • Support for current versions of product and Janam-unique software
    • Help in filling out case reports
    • Assistance verifying a product problem
    • Interim software updates, local patches, bypasses, and/or support documentation

    About JanamCare Service >>