Janam is committed to customer satisfaction and offers flexible, convenient service plans that are carefully structured to meet the diverse needs of our customers. For enterprises that require comprehensive coverage, fastest possible turnaround time and services such as same-day software application reloading, Janam offers 2-year, 3-year and now 5-Year (XG Series Only) JanamCare premium service plans.
Janam Service Plans Offer:
Expert Product Repair
Janam's expert technical team has extensive experience repairing rugged mobile computers and will diagnose and resolve problems quickly and professionally. Products are restored to factory specifications via:
JanamCare was developed to provide flexible service options that meet the unique needs of our customers. The options include:
Two-Day In-House Turnaround Time
JanamCare provides standard repair with industry-leading two (2) business day turnaround time. Repaired units are returned via ground shipment by Janam, or customers may opt to purchase faster delivery.
Live Telephone Support
Janam's service depot technicians often catch and fix an issue during the initial phone call, before the unit is returned. Janam's live telephone support is available Monday through Friday from 8am to 5pm EST* to provide: